RETURNS

All pickups are covered by a 30 day (from receipt) swap period. If you're unhappy with your pickup, please get in touch and request a new one (of the same or greater value - balance to be paid prior to shipment of replacement) and I’ll happily send you another model to try. This is very much open to exploitation - so I hope you understand this is limited to 2 times. 

If a pickup is faulty, I will replace the item or issue a full refund. I will also cover the return cost. I highly recommend that you use a courier which insures the value of the goods fully.  Green Pickups will not be responsible for any losses, damages, or failure of service by the returning courier, direct or consequential.

Where orders are missing parts, please contact me as soon as possible for the additional products to be sent to you.

Resalable condition will be interpreted generously - I understand the requirements of putting a piece of equipment through it's paces to test if it is appropriate for you.

Green  Pickups are  covered by a 5 YEAR warranty from manufacturing defects. This warranty is voided if covers are removed, coil tape is removed or tampered with, or if there has been any attempt at replacing coil leads. I offer services for all these things. Please see the SERVICES section for more information.